Privacy Policy

At Cardroom360, we value the privacy of our users and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform. By using Cardroom360, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

We collect personal data that you voluntarily provide to us during registration or use of our services, such as:

1.2 Usage Data

We may also collect information about how the platform is accessed and used, including:

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that allow us to recognize you on future visits and provide personalized features. You can choose to disable cookies in your browser settings, but this may limit your ability to use certain features of our platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Platform Operations

To provide and maintain the functionality of the Cardroom360 platform. To create and manage user accounts, including cardroom operator profiles and player profiles. To facilitate game scheduling, player management, loyalty programs, and waitlists.

2.2 Analytics and Improvement

To track and analyze usage data, helping us understand user behaviour and improve our services. To develop new features and optimize platform performance.

2.3 Marketing and Communication

To communicate with you about promotions, events, and updates related to the platform. To send transactional emails regarding your account or cardroom activities. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the emails.

2.4 Security

To detect and prevent fraud, unauthorized access, and other security issues. To ensure the integrity and safety of your account and the platform.

3. Data Sharing and Disclosure

We take your privacy seriously and will not share your personal information with third parties except in the following cases:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors, hosting services, or email communication services. These service providers are bound by confidentiality agreements and are only permitted to use your data for the specific services they provide to us.

3.2 Legal Obligations

We may disclose your information if required by law, regulation, or legal process, such as in response to a court order or government request.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of company assets, your data may be transferred to the new entity. We will notify you if such a transfer takes place and if your information becomes subject to a different privacy policy.

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After the retention period, we will delete or anonymize your data.

6. Your Rights

You have the following rights regarding your personal data:

6.1 Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

6.2 Data Portability

You have the right to request a copy of your personal data in a structured, machine-readable format.

6.3 Erasure

You have the right to request the deletion of your personal information, subject to certain legal or contractual obligations.

6.4 Restrict Processing

You may request that we limit the processing of your personal data in certain circumstances, such as when you contest its accuracy.

6.5 Opt-Out of Marketing

You may opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly. To exercise any of these rights, please contact us at support@cardroom360.com.

7. International Data Transfers

If you are located outside the jurisdiction where our platform is based, please be aware that your information may be transferred to and processed in countries that may not provide the same level of data protection as your home country. By using the platform, you consent to such transfers.

8. Children's Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the date of the last update. If we make significant changes to how we handle personal data, we will notify you via email or through the platform.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@cardroom360.com.