Last Updated: August 15, 2025
Manaspurti Technologies Pvt Ltd. (“we,” “us,” or “our”) operates the Cardroom360 platform and related services (collectively, the “Service”). We are committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information, in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
A. Information You Provide to Us
- Account Information: When you register for an account, we collect personal information such as your name, email address, phone number, and organization name.
- Payment Information: If you subscribe to a paid plan, our third-party payment processors may collect your payment card details. We do not store this information on our servers.
B. Information from Your Use of the Service
- Operator-Inputted Data: As a card room operator, you may input information about your players, including their names, game history, loyalty points, and contact details. You are solely responsible for ensuring you have the legal right and consent to provide this information to the Service.
- Automatically Collected Data: We automatically log usage data when you visit our website or use our Service. This includes your IP address, browser type, device information, operating system, pages visited, and the dates/times of your visits.
C. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. How We Use Your Information
We use the collected data for various purposes:
- To provide, operate, and maintain our Service.
- To manage your account, process transactions, and send you related information, including purchase confirmations and invoices.
- To improve the Service, including monitoring usage and analyzing trends.
- To communicate with you, including responding to your comments, questions, and requests, and providing customer service and support.
- To send you technical notices, updates, security alerts, and administrative messages.
- For security and fraud prevention purposes.
3. Disclosure of Your Information
We do not sell or rent your personal information. We may disclose your information to third parties only in the following circumstances:
- Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., payment processing, data hosting, analytics). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, to protect and defend our rights or property, or to protect the personal safety of users of the Service or the public.
- Business Transfer: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
4. Data Retention and Security
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
We use commercially reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure.
5. Your Rights
You have certain rights regarding your personal data:
- Right of Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data, subject to certain legal limitations.
- Right to Withdraw Consent: Where we have relied on your consent to process data, you have the right to withdraw that consent at any time.
To exercise these rights, please contact our Grievance Officer.
6. Governing Law and Jurisdiction
This Privacy Policy shall be governed by the laws of India. Any dispute arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts in Panaji, Goa, India.
7. Grievance Officer
In accordance with the Information Technology Act, 2000, and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: [Deepa Nikam] Email: [grievance-officer@cardroom360.com] Address: [Office 202, Gera Imperium Grand, Patto, Panjim, Goa, India - 403001]
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.